Head of Product — Lazo (via Remotesome)

About Lazo

Lazo offers comprehensive tax, bookkeeping, and fundraising solutions for startup founders through expert-led services and AI Agents.

Our Lazo One platform, enhanced by our trademarked Augmented Ops™, streamlines every essential startup operation, optimizing critical tasks efficiently, while our expert team provides personalized strategic guidance, ensuring founders focus on growth while we handle the complexities.

From incorporation to scaling, we provide the strategic support founders need to grow their businesses. Backed by global partners like Google for Startups, AWS, EY, Endeavor, and Tampa Bay Wave, Lazo is the ultimate partner for startups seeking to scale with confidence.

About the role

We’re hiring a Head of Product to translate company strategy into a focused roadmap and ship outcomes—rolling up your sleeves on discovery, specs, and delivery while building the foundations of a small but mighty product org. This is a player-coach role: you’ll plan and

prioritize at the portfolio level and also write PRDs, run experiments, jump into QA, and close the loop with users.

Reports to: CEO. Partners closely with: CTO, COO, Growth, CS, and domain SMEs (tax,bookkeeping, legal).

Location: Remote (Americas time zones).

What you’ll do

Strategy → Roadmap (12–18 months)

● Convert business goals into a clear product strategy and an evolving, prioritized roadmap with crisp trade-offs.

● Maintain a transparent prioritization framework (problem sizing, impact, effort, risk) that the org can trust.

Discovery, Experiments & Delivery

● Own continuous discovery: interviews, shadowing workflows, problem statements, JTBD, and opportunity sizing.

● Define PRDs, acceptance criteria, success metrics, and lead sprint rituals with Engineering and Design.

● Run PLG experiments (onboarding, activation, pricing/packaging tests, self-serve flows) and A/B tests end-to-end.

Outcomes & Product Analytics

● Instrument funnels and dashboards for activation, adoption, retention, CSAT/NPS, and time-to-value.

● Set quarterly product KPIs and review weekly: cycle time, delivery predictability, defect rates, feature usage; for AI features, track quality/accuracy thresholds.

Customer Voice & Feedback Loops

● Establish VOC channels (in-product feedback, CS loops, beta programs)
● Close the loop with release notes, changelogs, and roadmap updates.

Team, Process & Product Ops (build the muscle)

● Stand up lightweight Product Ops: roadmap source-of-truth, discovery repo, analytics basics, decision logs.

● Coach PM/Design (and hire 1–2 ICs as needed) to scale discovery and delivery without losing speed.

Cross-Functional GTM

● Partner with Growth/CS for launches and playbooks (positioning, enablement, activation).

● Align with Finance/Legal/Tax/Bookkeeping SMEs to productize services into repeatable, scalable workflows.

What success looks like (first 6–12 months)

● Clarity & cadence: roadmap with measurable bets; on-time, high-quality releases with tighter cycle time.

● PLG motion: improved activation and week-4 retention; shorter time-to-value; higher feature adoption.

● Quality: visible drop in high-severity bugs/reh work; AI feature accuracy hitting agreed thresholds.

● Foundations: analytics, discovery repo, release notes, and product rituals running without heroics.

Qualifications (must-haves)

● 6–8+ years in Product Management with 3+ years leading PMs or acting as a player-coach in B2B SaaS.

● Demonstrated ability to own outcomes across discovery and delivery—strategy in the morning, tickets by the afternoon.

● Strong PLG toolkit: activation design, experimentation, onboarding, pricing/packaging tests.

● Fluent with product analytics (events, funnels, cohorts) and data-driven decisions.

● Excellent cross-functional leadership with Engineering, Design, CS, and GTM.

● Professional English and Spanish (written and spoken).

Nice to have

● Experience in operations-heavy domains (finance/tax/payroll/legal) or compliance-centric products.

● Background with AI-assisted workflows (quality/accuracy metrics, human-in-the-loop).

● Familiarity with EOS-style operating rhythms and Monday/Google Sheets-driven reporting.

Required Skills

• Cross Functional Product Management — Advanced

Compensation

$70K – $90K/year

Timezone: UTC-8 to UTC-5