HR Operations Expert

What you’ll do

Mercor is partnering with leading AI labs to advance frontier agent evaluations in HR operations. As an HR Ops Expert, you’ll build long-horizon people-ops tasks that mirror the work you already do, each paired with a deterministic rubric that grades agent performance against verifiable ground truth. Tasks need to have checkable answers; no open-ended essays, no subjective judgment calls.

Expect to build scenarios across:

• Employee inquiries: policy questions with a documented correct answer, benefits questions against plan docs
• Lifecycle events: onboarding and offboarding with required checklist completion, leave decisions with ground-truth FMLA/ADA determinations
• HRIS work: data updates with defined before/after states, benefits enrollment with rule-based eligibility outcomes

These scenarios will be challenging and take long sessions of focus.

Who we’re looking for

• 3+ years in HR operations or people operations
• Expertise in one or more of the following: an HRIS (Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, FLSA classification
• Comfortable reading and producing HR artifacts: policy responses, offer letters, change forms, leave decisions
• Clear written communication; can articulate reasoning step by step and encode it into deterministic rubrics
• SHRM-CP / PHR a plus

Compensation

$55–$80/hr depending on domain depth and prior experience. Strong contributors are promoted based on task quality and throughput.